Welcome to Owen’s Custom Apparel. By using this website and placing an order through our services, you agree to the following terms and conditions:

1. Use of Logos and Designs

By submitting a logo or design file to us via email or form, you confirm that:

• You own the rights to use and reproduce the submitted design,
  
  

• Or you have written permission from the rightful owner to use it.
  
  

Owen’s Custom Apparel is not liable for any copyright or trademark infringement related to artwork provided by customers. All responsibility for usage rights lies with the customer. We reserve the right to refuse any design we believe may violate intellectual property rights.

2. Communications & Order Process

All orders and communications are managed through email (owenscustomapparel@gmail.com) and our embedded Google Form.

We aim to respond to all inquiries and submit design mockups within 24 hours of receiving your artwork and order details.

Final designs are confirmed via email before production begins. No orders are finalized or produced without written customer approval.

3. Data Collection & Privacy

We only collect the information necessary to fulfill your order — such as name, email address, business name, and apparel details.

This information is:

• Used exclusively for the purposes of order fulfillment and reordering.
  
  

• Never sold or shared with third parties.
  
  

• Stored securely within Google services (Forms, Gmail, and Drive).
  
  

If you would like your information removed or updated, simply contact us at any time.

4. Website and Platform Use

This website is powered by Google Sites. While we strive to keep the website accurate and up-to-date, we are not responsible for technical errors, temporary downtime, or outdated information.

5. Limitation of Liability

Owen’s Custom Apparel is not liable for:

• Delays caused by shipping carriers (e.g., Canada Post),
  
  

• Customer-provided sizing errors or incorrect artwork,
  
  

• Any misuse of apparel after delivery.
  
  

We make every effort to ensure quality control and customer satisfaction with every order.

6. Changes to Terms

These terms may be updated from time to time without prior notice. Please review them before placing an order.

At Owen’s Custom Apparel, your privacy and trust are important to us. This policy explains how we collect, use, and protect your information when you use our website or contact us through our forms or email.

1. Information We Collect

We only collect the information necessary to fulfill your order or respond to your inquiries. This may include:

• Your name
  
  

• Email address
  
  

• Business or event name
  
  

• Apparel preferences (style, quantity, sizes, etc.)
  
  

• Uploaded logo or design files
  
  

We do not collect sensitive personal data (such as banking, ID, or location data).

2. How We Use Your Information

Your information is used strictly for:

• Communicating with you about your order or design mockup
  
  

• Producing and delivering your custom apparel
  
  

• Managing reorders or future service
  
  

We do not sell, share, or rent your information to third parties.

3. Data Storage

All data is stored securely within Google’s ecosystem, including:

• Google Forms (for order submission)
  
  

• Google Sheets (for internal tracking)
  
  

• Gmail (for communication)
  
  

• Google Drive (for logo file storage)
  
  

We retain this data only for the purposes of fulfilling orders and handling reorders. If you wish to have your data removed, email us at owenscustomapparel@gmail.com.

4. Cookies & Website Analytics

Our website is built on Google Sites, which may automatically use cookies or similar tracking technologies managed by Google to improve the website’s functionality or performance.

This includes:

• Basic analytics (page views, traffic sources)
  
  

• Technical cookies for user experience
  
  

By using our site, you are also subject to Google’s Privacy Policy, which governs how cookies and analytics are handled. Owen’s Custom Apparel does not directly collect or manage any cookie data.

5. Your Rights

You have the right to:

• Request access to the information we have stored about you
  
  

• Correct inaccurate data
  
  

• Request deletion of your data at any time
  
  

To make a request, email us at owenscustomapparel@gmail.com.

6. Policy Updates

We may update this policy as our website or services evolve. Any changes will be posted on this page with the “Last Updated” date.

Last Updated: June 2025

Our website is hosted on Google Sites, a platform provided by Google. As such, any cookies used during your visit are managed directly by Google and not by Owen’s Custom Apparel.

What Cookies Are Used

Google Sites may use cookies to:

• Track basic website usage (such as pages viewed or time on site)
  
  

• Support core website functionality
  
  

• Help Google improve their services
  
  

We do not use third-party advertising cookies or place any custom tracking scripts on our site.

Managing Cookies

By using our website, you consent to Google’s use of cookies as described in their Privacy & Terms page.

If you wish to manage or disable cookies, you can do so through your browser settings.